Deployment of Telework in European Public Administrations

Part Two: Selected Cases

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telematics-related employment opportunities to the city and ensure that the potential workforce
has appropriate up-to-date skills. The strategy was divided into following sections: the intelligent
city, education and training and business. The benefits for citizens are to enhance the ability to
participate more fully in local affairs, better awareness of entitlement to social security benefits,
improved communication with local authorities, and improved access to library and information
services.
The MSF (Manufacturing, Science and Finance) trade union has produced Teleworking
Guidelines, and a number of other trade unions and the Trades Union Congress have issued
reports on the subject. MSF has also set up a Teleworking Interest Group to examine how it can
meet the needs of teleworker members running their own businesses, covering topics such as help
and advice on cashflow, health and safety, taxation, legal issues and other small business
problems, as well as offering discounted business equipment, travel and insurance.