Deployment of Telework in European Public Administrations

participatory aspects in the transformation process;
l
pattern of labour relations regarding status of employment, regulating frameworks and
awareness for matters of occupational health and safety (OHS);
l
the monitoring, measurement and division of labour;
l
further organisational change intertwined with telework;
l
perceived risks and benefits of telework;
l
the promotion of telework-related policy objectives by the public authorities.
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Part One: Telework and Public Administrations

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Analysis
In total we studied 15 cases within this outline. We extended the sample to 22, with seven cases
from a general survey on telework deployment undertaken in July 1997
27
for those items where
both surveys used identical questions. 
In Part Two, one case per Member State is presented in full, whereby in many cases the results
from the questionnaires were enriched with supplementary information from internal work papers
and evaluation reports. One of these cases is a supra-national European institution, eight are
national ministries, two are regional bodies, eight are local authorities, and in three cases we
accepted administrations of public universities. Despite the differences of these organisations -
size, objectives, national background - we cautiously sought to identify some similarities and
differences regarding work organisation.
Pict. 1: 
Institutional level of analysed bureaucracies
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Deployment of Telework in European Public Administrations: An Overview
1
8
2
8
3
european
national
regional
local
univers itarian
Table 5 :
Analysed cases per Member State (extended sample)
27
DIPLOMAT, AC 222, D 20.
Member State
Number of studied cases
Austria
3
Denmark
1
Finland
1
France
1
Germany
1
Greece
1
Ireland
1
Italy
1
The Netherlands
5
UK
3
Sweden
1
European Institutions
1

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Cases could not be identified in all Member States (see Part Three). Due to the preconditions of
such a heterogeneous and small sample, statistical treatment had to be reduced to counting
frequencies. Any results have to be rebound into the context of experiences from the single cases
and seen in the framework of macro-structures as national policies.
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