Dear Anna Davis

Dear Anna Davis,
I, Mr Bekjan Muminov, manager working with clients of trading company Amazon.com, am writing you this letter to notify you about goods you ordered in our website. According to the conditions indicated on website your goods shood have been delivered within two weeks. But with great regret, I want to inform you that the delivery time if the goods will be extended for several days due to some problems encountered during the process. We apologize for the inconvenience caused and will try to resolve the issue as soon as possible. We hope for your understanding and will soon deliver your purchase sale and sound.
We are also open to any of your complaints and grievances if you want to express them.
Thank you!
Bekjan Muminov.