Cross cultural understanding: a handbook to understand others’ cultures



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CROSS CULTURAL UNDERSTANDING

C.
 
The Stages of Shock Culture and Cultural Adjustment 
Figure 6.1 : The Stages of Shock Culture and Cultural 
Adjustment 
 
Culture shock can be described as consisting of at 
least one of four distinct phases: honeymoon, negotiation, 
adjustment, and mastery. During the honeymoon phase, 


Cross Cultural Understanding | 107 
the differences between the old and new culture are seen 
in a romantic light. During the first few weeks, most 
people are fascinated by the new culture. They associate 
with nationals who speak their language, and who are 
polite to the foreigners. This period is full of observations 
and new discoveries. Like most honeymoon periods, this 
stage eventually ends.
After some time (usually around three months, 
depending on the individual), differences between the old 
and new culture become apparent and may create 
anxiety. This is the mark of the negotiation phase. 
Excitement may eventually give way to unpleasant 
feelings of frustration and anger as one continues to 
experience unfavorable events that may be perceived as 
strange and offensive to one's cultural attitude. Still, the 
most important change in the period is communication. 
People adjusting to a new culture often feel lonely and 
homesick because they are not yet used to the new 
environment and meet people with whom they are not 
familiar every day.
Again, after some time, one grows accustomed to 
the new culture and develops routines, marking the 
adjustment phase. One knows what to expect in most 
situations and the host country no longer feels all that 
new. One becomes concerned with basic living again and 


108 | Cross Cultural Understanding 
things become more normal. One starts to develop 
problem-solving skills for dealing with the culture and 
begins to accept the culture's ways with a positive 
attitude. The culture begins to make sense and negative 
reactions and responses to the culture are reduced.
In the mastery stage, assignees are able to 
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