Cross-cultural communication: Culture and modern society


Cross-cultural communications in the workplace



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Cross-cultural communication Culture and modern society

Cross-cultural communications in the workplace

  • Cross-cultural communications in the workplace
  • Incorporation into college programs
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  • The application of cross-cultural communication theory to foreign language education is increasingly appreciated around the world. Cross-cultural communication classes can now be found within foreign language departments of some universities, while other schools are placing cross-cultural communication programs in their departments of education.
  • With the increasing pressures and opportunities of globalization, the incorporation of international networking alliances has become an "essential mechanism for the internationalization of higher education".[13] Many universities from around the world have taken great strides to increase intercultural understanding through processes of organizational change and innovations. In general, university processes revolve around four major dimensions which include: organizational change, curriculum innovation, staff development, and student mobility.[14] Ellingboe emphasizes these four major dimensions with his own specifications for the internationalization process. His specifications include: (1) college leadership; (2) faculty members' international involvement in activities with colleagues, research sites, and institutions worldwide; (3) the availability, affordability, accessibility, and transferability of study abroad programs for students; (4) the presence and integration of international students, scholars, and visiting faculty into campus life; and (5) international co-curricular units (residence halls, conference planning centers, student unions, career centers, cultural immersion and language houses, student activities, and student organizations)
  • As one of the primary methods for collecting rich and detailed information in qualitative research, interviews conducted in cross-cultural linguistic contexts raise a number of issues. As a form of data collection, interviews provide researchers with insight into how individuals understand and narrate aspects of their lives. Challenges may arise, however, when language barriers exist between researchers and participants. In multilingual contexts, the study of language differences is an essential part of qualitative research. van Ness et al. claim that language differences may have consequences for the research process and outcome, because concepts in one language may be understood differently in another language.[28] For these authors, language is central in all phases of qualitative research, ranging from data collection to analysis and representation of the textual data in publications.
  • In addition, as[28] van Ness et al. observe, challenges of translation can be from the perspective that interpretation of meaning is the core of qualitative research. Interpretation and representation of meaning may be challenging in any communicative act; however, they are more complicated in cross-cultural contexts where interlingual translation is necessary.[28]). Interpretation and understanding of meanings are essential in qualitative research, not only for the interview phase, but also for the final phase when meaning will be represented to the audience through oral or written text.[24] Temple and Edwards claim that without a high level of translated understanding, qualitative research cannot shed light on different perspectives, circumstances that could shut out the voices of those who could enrich and challenge our understandings.[24]

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