5
See Arne Kalleberg, “The Mismatched Worker: When People
Don’t Fit Their Jobs,”
Academy of Management Perspectives
,
2008, Vol. 22, No. 1, pp. 24–40.
6
See Dan McAdams and Bradley Olson, “Personality Develop-
ment: Continuity and Change over the Life Course,” in Susan
Fiske, Daniel Schacter, and Robert Sternberg (eds.),
Annual
Review of Psychology
, Vol. 61 (Palo Alto, Calif.: Annual Reviews,
2010), pp. 517–542.
7
L. R. Goldberg, “An Alternative ‘Description of Personality’: The
Big Five Factor Structure,”
Journal of Personality and Social
Psychology
, 1990, Vol. 59, pp.1216–1229.
8
Michael K. Mount, Murray R. Barrick, and J. Perkins Strauss,
“Validity of Observer Ratings of the Big Five Personality
Factors,”
Journal of Applied Psychology
, 1994, Vol. 79, No. 2,
pp. 272–280; and Timothy A. Judge, Joseph J. Martocchio, and
Carl J. Thoreson, “Five-Factor Model of Personality and
Employee Absence,”
Journal of Applied Psychology
, 1997, Vol.
82, No. 5, pp. 745–755.
9
J. B. Rotter,
“Generalized Expectancies for Internal vs. External
Control of Reinforcement,” Psychological Monographs
, 1966, Vol.
80, pp. 1–28. See also Simon S. K. Lam and John Schaubroeck,
“The Role of Locus of Control in Reactions to Being Promoted
and to Being Passed Over: A Quasi Experiment,”
Academy of
Management Journal
, 2000, Vol. 43, No. 1, pp. 66–78.
10
Marilyn E. Gist and Terence R. Mitchell, “Self-Efficacy: A
Theoretical Analysis of Its Determinants and Malleability,”
Academy of Management Review
, April 1992, pp. 183–211.
11
T. W. Adorno, E. Frenkel-Brunswick, D. J. Levinson, and R. N. Sanford,
The Authoritarian Personality
(New York: Harper & Row, 1950).
12
Jon L. Pierce, Donald G. Gardner, and Larry L. Cummings,
“Organization-Based Self-Esteem: Construct Definition, Measure-
ment, and Validation,”
Academy of Management Journal
, 1989,
Vol. 32, No. 3, pp. 622–648.
13
Michael Harris Bond and Peter B. Smith, “Cross-Cultural Social
and Organizational Psychology,” in Janet Spence (ed.),
Annual
Review of Psychology
, Vol. 47 (Palo Alto, Calif.: Annual Reviews,
1996), pp. 205–235.
14
See Daniel Goleman,
Emotional Intelligence: Why It Can Matter
More Than IQ
(New York: Bantam, 1995).
15
Daniel Goleman, “Leadership That Gets Results,”
Harvard
Business Review
, March–April 2000, pp. 78–90. See also Kenneth
Law, Chi-Sum Wong, and Lynda Song, “The Construct and
Criterion Validity of Emotional Intelligence and Its Potential
Utility for Management Studies,”
Journal of Applied Psychology
,
2004, Vol. 87, No. 3, pp. 483–496; Joseph C. Rode, Christine H.
Mooney, Marne L. Arthaud-Day, Janet P. Near, Timothy T.
Baldwin, Robert S. Rubin, and William H. Bommer, “Emotional
Intelligence and Individual Performance: Evidence of Direct and
Indirect Effects,”
Journal of Organizational Behavior
, 2007, Vol.
28, No. 4, pp. 399–421; and John D. Mayer, Richard D. Roberts,
and Sigal G. Barsade, “Human Abilities: Emotional Intelligence,”
in Susan T. Fiske, Daniel L. Schacter, and Robert Sternberg (eds.),
Annual Review of Psychology 2008
(Palo Alto, CA: Annual
Reviews, 2008), pp. 507–536.
16
Leon Festinger,
A Theory of Cognitive Dissonance
(Palo Alto,
Calif.: Stanford University Press, 1957).
17
See John J. Clancy, “Is Loyalty Really Dead?”
Across the Board
,
June 1999, pp. 15–19.
18
Patricia C. Smith, L. M. Kendall, and Charles Hulin,
The
Measurement of Satisfaction in Work and Behavior
(Chicago:
Rand-McNally, 1969). See also Steven Currall, Annette Towler,
Tomothy Judge, and Laura Kohn, “Pay Satisfaction and Organiza-
tional Outcomes,”
Personnel Psychology
, 2005, Vol. 58, pp.613–640.
19
“Companies Are Finding Real Payoffs in Aiding Employee
Satisfaction,”
Wall Street Journal
, October 11, 2000, p. B1.
20
James R. Lincoln, “Employee Work Attitudes and Management
Practice in the U.S. and Japan: Evidence from a Large
Comparative Study,”
California Management Review
, Fall 1989,
pp. 89–106.
21
Lincoln, “Employee Work Attitudes and Management Practice in
the U.S. and Japan.”
22
Richard M. Steers, “Antecedents and Outcomes of Organiza-
tional Commitment,”
Administrative Science Quarterly
, 1977,
Vol. 22, pp.46–56.
23
See Timothy R. Clark, “Engaging the Disengaged,”
HR Magazine
,
April 2008, pp. 109–115.
24
Omar N. Solinger, Woody van Olffen, and Robert A. Roe, “Beyond
the Three-Component Model of Organizational Commitment,”
Journal of Applied Psychology
, 2008, Vol. 93, No. 1, pp. 70–83. See
also Steven M. Elias, “Employee Commitment in Times of Change:
Assessing the Importance of Attitudes toward Organizational
Change,”
Journal of Management
, 2009, Vol. 35, No. 1, pp. 37–55.
25
For research work in this area, see Jennifer M. George and Gareth
R. Jones, “The Experience of Mood and Turnover Intentions:
Interactive Effects of Value Attainment, Job Satisfaction, and
Positive Mood,”
Journal of Applied Psychology
, 1996, Vol. 81,
No. 3, pp. 318–325; and Larry J. Williams, Mark B. Gavin, and
Margaret Williams, “Measurement and Nonmeasurement Pro-
cesses with Negative Affectivity and Employee Attitudes,”
Journal of Applied Psychology
, 1996, Vol. 81, No. 1, pp. 88–101.
26
See Robert A. Baron, “The Role of Affect in the Entrepreneurial
Process,”
Academy of Management Review
, 2008, Vol. 33, No. 2,
pp. 328–340.
27
Kathleen Sutcliffe, “What Executives Notice: Accurate Percep-
tions in Top Management Teams,”
Academy of Management
Journal
, 1994, Vol. 37, No. 5, pp. 1360–1378.
28
Richard A. Posthuma and Michael A. Campion, “Age Stereotypes
in the Workplace: Common Stereotypes, Moderators, and Future
Research Directions,”
Journal of Management
, 2009, Vol. 35,
No. 1, pp. 158–188.
29
For a classic treatment of attribution, see H. H. Kelley,
Attribution in Social Interaction
(Morristown, NJ: General
Learning Press, 1971). For a recent application, see Edward
C. Tomlinson and Roger C. Mayer, “The Role of Causal
Attribution Dimensions in Trust Repair,”
Academy of Manage-
ment Review
, January 2009, Vol. 34, No. 1, pp. 85–104.
30
For a recent overview of the stress literature, see Frank Landy,
James Campbell Quick, and Stanislav Kasl, “Work, Stress, and
Well-Being,”
International Journal of Stress Management
, 1994,
Vol. 1, No. 1, pp. 33–73. See also Mark A. Griffin and Sharon
Clarke, “Stress and Well-Being at Work,” in Sheldon Zedeck
(ed.),
Handbook of Industrial and Organizational Psychology
,
Vol. 3:
Maintaining, Expanding, and Contracting the Organiza-
tion
(Washington, DC: American Psychological Association,
2010), pp. 359–397.
31
Hans Selye,
The Stress of Life
(New York: McGraw-Hill, 1976).
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