1. In general, former employees have a full right to express their opinion about the situation and conditions in a company. Based on this, it is illegal for the company to pressurize them or limit their opinions in
response. Other ways can be a solution in this case. The first step for
company owners is to analyze information about former employees
who expressed the same opinion. Because, in a certain period, such
an unfavorable situation may have occurred in the company, and if
those former employees worked in the company at the same time,
this may be the reason for everything. If now, such a situation is not
identified in the company, the company should inform the well-known
press, provide full information and share the indicators. However, if
this unfavorable situation is still observed in this company, the
business owners should take control of the whole situation. They
must pay wages and work hours by the law.
2. In this process, information is given only one-sided. That is, nothing is clear yet. Because we know that nowadays mass media workers are ready to write any wrong information to make their articles or blogs
more popular. Based on this, it is necessary to check the situation
through accurate statistical data and reliable sources, especially
those belonging to the public sector. In the next step, the members of
this party should send full information about it to the politician who
owns the business and give a warning about it if the reports about the
debt are true. Because all people are equal before the law, no
politician has the right to bypass the law for his interests. At the next
stage, it is necessary to organize a discussion between the
representatives of the political party and the press service based on
the collected information. As long as, in this process, it is possible to
discuss postponing the publication of that message for a while and
giving a short-term opportunity to the politician who is the owner of
the business to correct the situation.
3. This situation has arisen due to technical failures of the company. In this process, the quick decision-making ability of the customer service
department and company managers plays a very important role. First
of all, all factors about the incident should be analyzed, and
customers should be fully informed about it and be able to
psychologically convince them that "there is no need to worry". The
key to regaining control and normalizing the whole process is to
normalize the feeling of anxiety and panic in a person. At the next
stage, these 500 customers should be given full information
individually, if necessary, contact them by phone and tell them what
instructions to follow in such a situation.
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