THE ONE THING YOU CAN CONTROL
What Dr. Zaleznik discovered was that successful people
respond
to
disappointment differently from unsuccessful people. His conclu-
sion was that the way you deal with disappointment is an extremely
good predictor of whether you will achieve success in your field, or
in life overall.
Since you can’t always avoid disappointment, no matter what
you do, the only thing that matters is how you deal with the disap-
pointment when it comes upon you, unwanted and unexpected. Do
you let it overwhelm you? Do you blow up, become angry, and
blame or attack other people? Or do you roll with the punches, and
respond effectively?
Successful people deal with disappointment by taking it in
stride. Unsuccessful people allow disappointment to stop them.
Successful people recover and continue forward. Unsuccessful peo-
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