correspondence. One day, she took all of his regular mail and
wrote replies to them. She then took the finished letters to him to
edit and sign. He was delighted with her work and encouraged
her to do more of it. Soon, she was handling 90 percent of his
routine correspondence.
She then began to take additional courses to upgrade her skills
in word processing, page making, and report preparation. Bit by bit,
she began to take his smaller tasks and handle them herself. Each
time she took over a smaller task, she freed her boss to work on
more important tasks. And he noticed.
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