Career Paths: Tourism



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ISBN 978-0-85777-558-0

Career Paths: Tourism is a new educational resource for tourism professionals who want

to improve their English communication skills in a work environment. Incorporating career-

specific vocabulary and contexts, each unit offers step-by-step instruction that immerses

students in the four key language components: reading, listening, speaking, and writing.



Career Paths: Tourism presents subject matter including reservations, health concerns,

money issues, tours, and career options.

The series is organized into three levels of difficulty and offers over 400 vocabulary terms

and phrases. Every unit includes a test of reading comprehension, vocabulary, and listening

skills, and leads students through real-world examples of written and oral production.

Included Features:

A variety of realistic reading passages



Career-specific dialogues

45 reading and listening comprehension checks



Over 400 vocabulary terms and phrases

Guided speaking and writing exercises



Complete glossary of terms and phrases

The Teacher’s Book contains a full answer key and audio scripts.

The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts. 

The audio CDs contain all recorded material.

CAREER P


A

THS  


T

ourism 


Student’

s Book                         Vir

ginia Evans - Jenny Dooley - V

er

onica Garza



ESP_Tourism_COVER.qxp_ESP_Tourism_COVER  9/15/16  17:36  Page 1

Virginia Evans

Jenny Dooley

Veronica Garza

Book

1

ESP_Tourism_Book1.qxp_ESP_Tourism_Book1  9/11/15  3:17 PM  Page 1



Scope and Sequence

Unit

Topic

Reading

context

Vocabulary

Function

1

About Your 



Guest

Article


business travelers, celebrate, conference, guest, holiday,

holidaymaker, honeymoon, leisure, meeting, on business,

relax, romantic, trip, vacationer

Asking about

purpose

2

On the Phone



Advertisement

connect, courteous, direct, hold, incoming, line, operator,

PBX, professional, transfer

Stating reason

for a phone call

3

Types of



Restaurants

Article


cuisine, cut, drive-through, family restaurant, fast food,

rating, steakhouse, table service, vegetarian, wait staff

Discussing

options


4

Lodging


Brochure

bed and breakfast, budget hotel, cabin, campsite, eco-

resort, go camping, motel, on a budget, pitch a tent,

resort, romantic getaway, star rating, youth hostel

Offering

assistance

5

At the Airport



Article

arrivals terminal, baggage claim, boarding time, check in,

departure lounge, departures terminal, duty-free ship, fly

in, food court, gate, passenger, security screening

Describing 

a process

6

Cruise Ships



Brochure

adventure, balcony, cabin, cruise director, disembark,

embarkation, port of call, porter, relaxation, shore

excursion, tender, upper deck

Talking about

schedules

7

Train Travel



Article

attendant, berth, by rail, catch the train, depot, one-way,

overnight train, round-trip, scenery, ticket kiosk, timetable

Talking about

departures

8

Bus Travel



Article

affordable, benefit, boarding pass, by bus, by coach,

cheaply, express route, flexible, legroom, stop

Confirming

information

9

Renting a Car



Brochure

boot, compact, driver’s license, economy, full-size, GPS,

insurance, luxury, model, standard

Describing

features

10

How Do You



Pay?

Pamphlet


cash-only, charge card, checking account, credit card,

debit card, identification, methods of payment, personal

check, transaction, traveler’s check

Stating 


an amount

11

Where to Get



Money

Article


ATM, bank, branch, business hours, electronically,

keypad, PIN number, service charge, service fee, wire

transfer, withdraw

Getting


someone’s

attention

12

At the Currency



Exchange Office

Poster


commission, convert, currency, currency exchange office,

exchange rate, local currency, minimum charge, rate,

receipt, release form

Stating what 

is needed

13

How Much Does



It Cost?

Coupon


cash register, collectible souvenir, cost, coupon, gift shop,

gift wrapping, mementos, on sale, pick out, price tag,

selection, staff

Asking about

price

14

Giving Warnings



About Crime

Poster


break-in, criminal, lock, money belt, report, robbery, safe

deposit box, suspicious activity, target, theft, valuables

Asking about

availability

15

Avoiding Illness



Abroad

Article


bottled water, bug spray, germs, immunization, infection,

mosquito, purified water, ruin, travel emergency, travel

insurance, vaccination

Asking for more

information

ESP_Tourism_Book1.qxp_ESP_Tourism_Book1  9/11/15  3:17 PM  Page 2



Unit 1

– About your guest

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4



Unit 2

– On the phone

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6



Unit 3

– Types of Restaurants

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8



Unit 4

– Lodging

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10



Unit 5

– At the airport

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12



Unit 6

– Cruise ships

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14



Unit 7

– Train travel

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16



Unit 8

– Bus travel

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18



Unit 9

– Renting a car

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20



Unit 10

– How do you pay?

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22



Unit 11

– Where to get money

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24



Unit 12

– At the currency exchange office

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26



Unit 13

– How much does it cost?

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28



Unit 14

– Giving warnings about crime

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30



Unit 15

– Avoiding illness abroad

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32



Glossary

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34



Table of Contents

ESP_Tourism_Book1.qxp_ESP_Tourism_Book1  9/11/15  3:17 PM  Page 3



Virginia Evans

Jenny Dooley

Veronica Garza

Book

2

ESP_Tourism_Book2.qxp_ESP_Tourism_Book2  10/11/15  8:27 AM  Page 41



Scope and Sequence

Unit

Topic

Reading

context

Vocabulary

Function

1

Cultural



Differences

Manual


address, appointment, confrontational, ensure, eye contact,

pay attention, personal space, prefer, surname, timeline,

violate

Giving 


an explanation

2

Travel 



Packages

Brochure accommodation, air-only, all-inclusive, deluxe, entrance fee,

explore, full board, half board, itinerary, set menu

Asking about

differences

3

Giving 



Directions

Brochure across, around the block, clock, corner, downtown, head,

keep going, line, reach intersection, right, turn

Describing

location

4

Getting To and



From the Airport

Brochure bellhop, curbside, driver, free of charge, front desk clerk,

ground transportation, luggage, schedule, shuttle, taxi,

transfer


Asking for 

a favor


5

Talking About

the Weather

Article


beachgoer, clear, cloud cover, cloudy, forecaster, get some sun,

heat wave, high, low, predict, record temperature, stormy, sunny

Expressing

regret


6

Intentional 

Travel

Brochure abroad, customs, customs agent, declare, departure tax,



expire, inspect, international, passport, prohibited, stamp,

valid, visa

Stating

requirements



7

Airport Security

Poster

advisory, cordoned off, marked, metal detector, regulation,



restricted area, security camera, security checkpoint, security

guard, travel companion, unattended luggage, X-ray machine

Reporting 

a problem

8

Airplane


Procedures

Brochure cabin, call button, co-pilot, electronic device, fasten, flight

attendant, hand luggage, in-flight, navigator, overhead

compartment, pilot, refreshments, safety procedure, seatbelt

Offering 

choices


9

Travel Delays

Article

due to, engine, flight board, flight delay, further notice, landing



gear, mechanical problem, missed flight, on time, patient,

representative, runway

Expressing

disbelief

10

Where’s 


My Baggage?

Poster


baggage office, claim form, damaged baggage, in transit,

luggage status, misplaced, missing, notify, property, recover,

specially, tracking system

Giving


reassurance

11

Explaining 



the Bill

Bill


charter flight, gratuity, guided tour, landmark, luxury, massage

parlor, overcharge, place of interest, premium, settle the bill,

spa, tip, upscale, walking tour

Pointing out 

a mistake

12

Negotiating



Prices

Article


bargain, bargain-hunter, customary, good deal, half price, limit,

make a deal, make an offer, market, negotiate, porcelain,

shopper’s paradise, used to

Declining 

an offer

13

Locating Help



Flyer

clinic, dial, embassy, emergency number, fill a prescription, in

case of emergency, injured, legal, pharmacy, police report,

police station, treatment

Making 

a suggestion



14

Emergency!

Brochure decompression, emergency landing, emergency slide, floating

device, oxygen, oxygen mask, seat cushion, severe, turbulence

Discussing 

risk


15

Talking About

Symptoms

Advisory


advisory, chill, cold, continent, fever, flu, headache, nausea,

outbreak, quarantine station, rash, sudden, symptom, tropical,

vomiting

Describing

symptoms 

ESP_Tourism_Book2.qxp_ESP_Tourism_Book2  10/11/15  8:27 AM  Page 42



Unit 1

– Cultural differences

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4



Unit 2

– Travel packages

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6



Unit 3

– Giving directions

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8



Unit 4

– Getting to and from the airport

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10



Unit 5

– Talking about the weather

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12



Unit 6

– International travel

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14



Unit 7

– Airport security

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16



Unit 8

– Airport procedures

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18



Unit 9

– Travel delays

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20



Unit 10

– Where’s my baggage?

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22



Unit 11

– Explaining the bill

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24



Unit 12

– Negotiating prices

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26



Unit 13

– Locating help

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28



Unit 14

– Emergency!

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30



Unit 15

– Talking about symptoms

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32



Glossary

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34



Table of Contents

ESP_Tourism_Book2.qxp_ESP_Tourism_Book2  10/11/15  8:27 AM  Page 43



Virginia Evans

Jenny Dooley

Veronica Garza

Book

3

ESP_Tourism_Book3.qxp_ESP_Tourism_Book3  10/11/15  9:08 AM  Page 81



Scope and Sequence

Unit

Topic

Reading

context

Vocabulary

Function

1

Communicating



by Email

Email


applicable fee, attach, baggage charge, booking agent,

deluxe, detail, forward, from, inquiry, meet and greet,

reference number, subject, subject line, to, with reference to

Making an

apology

2

Taking a Message Manual



apologize, away from the desk, contact information, hang up,

message pad, out to lunch, repeat, regarding, ring off the

hook, spell out, take a message, telephone number,

understaffed

Repeating back

information

3

Taking


Reservations

Manual


aisle, billing address, card holder, card verification number,

checklist, exit row, minor, non-stop, originate, refer, senior,

take a reservation, window

Verifying

information

4

Changing a



Reservation

Excerpt


applied towards, cancellation fee, change fee, date of issue,

eligible, fare class, full refund, non-refundable, partial refund,

penalty, prior to, refund, refundable

Expressing 

relief

5

Problems with



Reservations

Article


beyond your control, bump off, cancel, compensation,

complimentary, connecting flight, on standby, overbook,

partner airline, resolution, travel voucher, upgrade

Stressing a

point

6

Difficult



Customers

Memo


abusive language, assure, difficult, dissatisfied, disturbance,

escort, incident, lose one’s temper, office memo, premises,

put out a cigarette, queue, smoke, uncooperative

Calming


someone down

7

Farewell



Article

casual, check in, check out, farewell, formal, friendly, host,

impersonal, informal, patronage, see off, stay

Giving


compliments

8

Methods of



Transportation

Brochure


automatic, chauffeur, district, easy-to-read, hail a cab,

limousine, local coach, neighborhood, outskirt, pedestrian,

quarter, subway, take advantage

Asking for

information

9

Local 



Attractions

Guide


art gallery, climate, collection, jet skiing, lighthouse,

panorama, sailing, scuba diving, sculpture, sign up,

snorkeling, water sport

Expressing

agreement

10

On a Tour



Pamphlet

audio tour, bag storage, disability, exhibit, information center,

landmark, monument, open to the public, self-guided tour,

square, surviving, wheelchair

Estimating 

size


11

Discussing Rules

and Policies on 

a Tour


Article

buddy system, equipment check, first-aid kit, gear, harness,

helmet, on hand, outing, rope, sturdy, trail, waterproof, well-

being, working order

Introducing

yourself


12

Release Forms

Document breach of contract, comply with, consent, dangerous, liability,

my expense, negligence, participant, release, release form,

trek, waive

Explaining

terms of an

agreement

13

Job


Advertisements

Job 


Posting

apply, benefit, candidate, commensurate with experience,

competitive, entry level, fill a number of positions, full-time,

hospitality industry, link, process, qualification, wage

Talking about

job experience

14

Preparing Your



Curriculum Vitae

Resume


conduct, curriculum vitae, degree, employment history,

fluent, maintain, native tongue, oversee, proficient, safety

record, service award, vocational

Giving


guidelines

15

Getting a Job



Article

call back, confident, dream job, enthusiastic, follow up,

gesture, interview, interviewer, job offer, make a good first

impression, paperwork, strength, thank you note, transcript

Concluding a

conversation

ESP_Tourism_Book3.qxp_ESP_Tourism_Book3  10/11/15  9:08 AM  Page 82


Table of Contents

Unit 1

– Communicating by email

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4



Unit 2

– Taking a message

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6



Unit 3

– Taking reservations

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8



Unit 4

– Changing a reservation

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10



Unit 5

– Problems with reservations

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12



Unit 6

– Difficult customers

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14



Unit 7

– Farewell

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16



Unit 8

– Methods of transportation

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18



Unit 9

– Local attractions

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20



Unit 10

– On a tour

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22



Unit 11

– Discussing rules and policies on a tour

 . . . . . . . . . . . . . . . . . . . . . . . . . . . 24



Unit 12

– Release forms

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26



Unit 13

– Job advertisements

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28



Unit 14

– Preparing your curriculum vitae

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30



Unit 15

– Getting a job

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32



Glossary

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

ESP_Tourism_Book3.qxp_ESP_Tourism_Book3  10/11/15  9:08 AM  Page 83


Cruise ships

14

6

Vocabulary



3



  Read the sentence pairs. Choose where the

words best fit in the blanks.

1 relaxation / adventure

Mick does not want a lot of activity. He wants

_________________________________ 

during his holiday.

Rita climbs a mountain because she enjoys the

_________________________________

.

2 embarkation / shore excursion

Penny visits a new city. She is on a(n)

_________________________________

.

Oscar shows his ticket at 



______________________________

.

3 porter / cruise director

Ulysses is a 

_________________________________

. He

handles the passenger’s luggage.



Miranda is a 

_________________________________

. She tells

passengers about activities.

Do  you  want  a

mix  of  relaxation and  adventure?

Then Poseidon Cruises is perfect for you!

At embarkation, show your boarding pass and

we’ll do the rest. Our porters take your luggage right

to  your  cabin.  And  cruise  directors  tell  you  about

activities  on  the  ship.  Do  you  want  to  relax?  Then

spend time on your private balcony or visit the pool.

Do you want to have fun? Make new friends on the

upper  deck.  We  also  offer  many  shore

excursions. Passengers disembark at several

ports of call. How do you get to land? We

take you to land on tenders. Call us

today to learn more.

cruise

director

cabin

upper deck

cruise ship

tender

porter

Get ready!



1



  Before you read the 

passage, talk about these 

questions.

Why do people take cruises?

You win free tickets for a cruise. 

Where do you go? Why? 



Reading



2



  

Listen and read a part of a brochure

for a cruise ship. Where can you make new

friends? Choose the correct answers.

What does the brochure mainly talk about?

how to buy a cruise ship ticket

the types of rooms available on a ship

the fun parts of traveling on a cruise ship

why cruise ships are good for families

One of the porter’s duties is to ...

pack your luggage.

put your bags in your room.

inform about activities on the ship.

help passengers get on tenders.

According to the passage, what does a person

do on the upper deck?



visit the pool

get on a tender

have lunch

meet people

ESP_Tourism_Book1.qxp_ESP_Tourism_Book1  10/11/15  11:11 AM  Page 14





4

  Match the words (1-6) with the definitions

(A-F).

1

___


cabin

4

___


disembark

2

___


balcony

5

___


port of call

3

___


upper deck

6

___


tenders

to get off of a ship

a place where ships stop

the top part of a ship

a room on a ship where passengers sleep 

small boats that take passengers from the

cruise ship to land



a small outdoor area that is attached to cabins

Listening



5



  

Listen to a cruise director make an

announcement. Then answer the questions.

What does the cruise director talk about?

a stop at a port of call

a shore excursion

things to do on the ship

problems with the dining area

According to the announcement, what activity

takes place at 10 am?



games on the upper deck

lunch in the dining room

passengers watch a movie

a play in the theater



6



  

Listen again. Fill in the blanks.

Cruise Director: Hello, ladies and 1

______________

.

Welcome to the Grande Dame.



This is your 2

_____________ _____________

.

There are many activities on the



Grande Dame today. At 10 am, join

us on the 3

______________ ______________

for games. Then we have lunch at



4

______________

. At 2 pm, watch a

movie at the ship theater. The

theater is on 5

______________

______________

. Finally, dinner is at

6 pm. The 6

______________ ______________

is

on Deck 10. Have a wonderful day



on our cruise ship!

15

Time

Activity

Location

8:00 AM

Breakfast Dining room

12:00 PM

Lunch

Dining Room

Grande Dame

Schedule of Events for Monday

Student B:

You are a cruise director on a cruise

ship. Answer Student A’s questions. 

Student A:

You are a passenger on a cruise ship.

Ask Student B about:

activities on the ship



times of the activities

location of the activities



Writing



9



  Use the conversation in Task 7 to fill out the

schedule for the cruise ship. 

Speaking



8



  With a partner, act out the roles below,

based on the announcement from Task 6.

Decide who Student A and Student B are.

Then switch roles. 

At 10 am, join us on the ... for ...

We have ... at 6 pm

The theater is on the Deck ...

USE LANGUAGE SUCH AS:

ESP_Tourism_Book1.qxp_ESP_Tourism_Book1  9/11/15  3:20 PM  Page 15



Local attractions

9

20

Reading



2



  

Listen and read the information in a travel guide

about Key West. Mark the following statements as

true (T) or false (F). What is unique about Key West? 

1

___


The island of Key West is located in Spain. 

2

___


The Ernest Hemingway House and the Key West

Lighthouse are on the same street.



3

___


Tour operators for a number of activities can be found in

one area of the island.



Vocabulary



3



  Place the words from the word bank under the correct

heading.

art gallery 

jet skiing 

scuba diving 

light 

house

snorkeling 

sailing

Cultural Sites

Water Sports

___________________________________

___________________________________

___________________________________

___________________________________

___________________________________

___________________________________



4



  Choose the word that is

closest in meaning to the

underlined part.

We saw beautiful views of a lot of

places from the restaurant.



panoramas

collections

sculptures

The general weather condition of

Santa Fe is warm and dry.



sculpture

climate

cultural site

Greg agreed to participate in an

activity to go on a walking tour.



signed up

dove

snorkeled

Cultural Sites

– Discovered by Spanis

h explorers

in 1521, Key West has a

 long and interesting his

tory.

You  can  learn  about 



the  island’s  history  at

  the


Museum  of  Art  and  H

istory  on  Front  Street.

  The

museum has a large c



ollection of sculpture

and

paintings which tell the

 island’s story.

Do you want to buy som

e art? Then visit one of 

the


many art galleries alo

ng Duval Street. Or ta

ke a

walk  through  the  Ern



est  Hemingway  Hous

e  on


Whitehead Street. The 

famous author lived he

re for

ten years. At the end o



f the day, head down to

 the


Key West lighthouse o

n Whitehead Street to 

view

beautiful panoramas o



f the island.

Outdoor Adventures

– Key West is the only p

lace


in the United States th

at never freezes. The w

arm

climate and  clear  blu

e  waters  are  perfect 

for

outdoor adventures. Le



arn about a number of w

ater


sports, including scub

a divingsnorkeling o

jet



skiing from any of the 

certified tour operators

 on

Waterfront Road. Or s



ign up for a sailing tri

p to


explore the beautiful oc

ean.


Looking for

culture and fun in

the sun?

Then Key West is

the perfect

destination for

your vacation. 

Learn today

about all the

attractions Key

West has to offer. 

DISCOVERING

sculpture

7

jet skiing

1

art gallery

2

panorama

8

snorkeling

4

sailing

3

lighthouse

6

SCUBA diving

5

Get ready!



1



  Before you read the passage, 

talk about these questions.

What activities do people do while on holiday?

What types of activities are there for visitors in your town?

ESP_Tourism_Book3.qxp_ESP_Tourism_Book3  10/11/15  9:32 AM  Page 100



Listening



5



  

Listen to a conversation between a tour

operator and a client. Then choose the

correct answers.

Why does the woman visit Discovery Tours?

to sign up for a tour of cultural sites

to find out more about the history of Key

West


to learn about different tours and attractions 

to ask about prices for snorkeling tours

What is true about the woman?

She prefers to visit cultural sites.

She has not been to Key West before.

She goes snorkeling often.

She wants to go on a tour before lunch.



6



  

Listen again. Fill in the blanks.

Client: That sounds nice. But, 

1

______________ ______________ ______________

I wanted something a little more ...



Tour Operator: Exciting?

Client: Uh huh. Yes, I’m looking for

something more exciting.



Tour Operator: Well, then maybe 2

______________

______________ ______________ ______________

in a


water sports tour. You can choose

from a number of activities, like

scuba diving and snorkeling.

Client: 3

______________

sounds like fun. But I

don’t have any snorkeling

equipment.

Tour Operator: No worries. We provide all the

equipment. And our 4

______________

______________

will also provide

instructions, in case you’ve never

been snorkeling before. 

Client: Oh good! I 5

______________ ______________

some pointers. 

Tour Operator: We have a snorkeling tour going out

today at 3 pm. Would you like to



6

______________ ______________

?

Client: Yes, I would. Thanks! 

21

Student B:

You are an employee at Discovery

Tours. Answer Student A’s questions. 

Different types of tours



What the tour company provides for clients

When the next tour starts



Student A:

You are a traveler and want to take a

tour. Ask Student B questions to find out about:

different types of tours



what sites are included in the tour

when the next tour begins



Make up an attraction that you want to see.

Writing



8



  Imagine that you are a visitor to Key West.

Using the reading passage and Task 7,

write a post card to a friend at home

describing the attractions you have visited.

Speaking



7



  With a partner, act out the roles below,

based on the dialogue from Task 6. Decide

who Student A and Student B are. Then

switch roles. 

I’m interested in taking a tour.

What attractions are included in the tour?

Would you like to sign up?



USE LANGUAGE SUCH AS:

ESP_Tourism_Book3.qxp_ESP_Tourism_Book3  10/11/15  9:12 AM  Page 101



34

Glossary

adventure [N-COUNT or UNCOUNT-U6] 

Adventure

is fun and exciting activities.



affordable [ADJ-U8] Something that is 

affordable

is something that you have enough money to buy.



arrivals terminal [N-COUNT-U5] An

arrivals terminal

is where people who land at the airport enter through. 



ATM [N-COUNT-U11] An 

ATM

(automatic teller machine) is a machine that you use to access and withdraw money from

your bank account. 

attendant [N-COUNT-U7] An 

attendant

is a train worker.



baggage claim [N-COUNT-U5] A 

baggage claim

is where you pick up your bags in an airport.



balcony [N-COUNT-U6] A 

balcony

is an outdoor area that is attached to the cabin.



bank [N-COUNT-U11] A 

bank

is a place where people keep their money.



bed and breakfast [N-COUNT or UNCOUNT-U4] A 

bed and breakfast

is small house or hotel that offers lodging and a

morning meal.

benefit [N-COUNT-U8] A 

benefit

is something good about a thing.



berth [N-COUNT-U7] A 

berth

is a type of bed that is on a train.



boarding pass [N-COUNT-U5] A 

boarding pass

is a paper that allows you to get on a plane or bus.



boarding time [N-UNCOUNT-U5] The 

boarding time

is when passengers get on the plane.



bottled water [N-UNCOUNT-U15] 

Bottled water

is clean water that is in a container.



branch [N-COUNT-U11] A 

branch

is an office that is part of a bigger company. 



break-in [N-COUNT-U14] A 

break-in

is when a person enters a home or building without permission.



budget hotel [N-COUNT-U4] A 

budget hotel

is a sleeping and resting place that is inexpensive and has few services. 



bug spray [N-UNCOUNT-U15] 

Bug spray

is a chemical substance that kills bugs.



business hours [N-UNCOUNT-U11] A company’s 

business hours

are the times that the company is open.



business traveler [N-COUNT-U1] A 

business traveler

takes a trip for business.



buy-back [N-COUNT-U12] A 

buy-back

is a policy. A business buys back something they previously sold you.



by bus [PREP PHRASE –U8] To go 

by bus

is to travel somewhere on a big vehicle that carries a lot of people.



by rail [PREP PHRASE-U7] To travel 

by rail

is to travel on a train.



cabin [N-COUNT-U4] A 

cabin

is a small wooden house where visitors stay. 



cabin [N-COUNT-U6] A 

cabin

is a room on a ship. 



campsite [N-COUNT-U4] A 

campsite

is a sleeping and resting place where people stay in tents.



cash register [N-COUNT-U13] A 

cash register

is a machine that holds a shop’s money. It shows and records each

transaction.

cash-only [ADJ-U10] A 

cash-only

business only accepts cash as a method of payment.



catch the train [V PHRASE-U7] To 

catch the train

is to ride on a train.



celebrate [V-I-U1] To 

celebrate

is to have fun on an important day.



Glossary

ESP_Tourism_Book1.qxp_ESP_Tourism_Book1  9/11/15  3:23 PM  Page 34



ISBN 978-0-85777-558-0

Career Paths: Tourism is a new educational resource for tourism professionals who want

to improve their English communication skills in a work environment. Incorporating career-

specific vocabulary and contexts, each unit offers step-by-step instruction that immerses

students in the four key language components: reading, listening, speaking, and writing.



Career Paths: Tourism presents subject matter including reservations, health concerns,

money issues, tours, and career options.

The series is organized into three levels of difficulty and offers over 400 vocabulary terms

and phrases. Every unit includes a test of reading comprehension, vocabulary, and listening

skills, and leads students through real-world examples of written and oral production.

Included Features:

A variety of realistic reading passages



Career-specific dialogues

45 reading and listening comprehension checks



Over 400 vocabulary terms and phrases

Guided speaking and writing exercises



Complete glossary of terms and phrases

The Teacher’s Book contains a full answer key and audio scripts.

The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts. 

The audio CDs contain all recorded material.

CAREER P


A

THS  


T

ourism 


Student’

s Book                         Vir

ginia Evans - Jenny Dooley - V

er

onica Garza



ESP_Tourism_COVER.qxp_ESP_Tourism_COVER  9/15/16  17:36  Page 1

Document Outline

  • Tourism_COVER
  • Tourism_B1_entry pages
  • Tourism_B2_entry pages
  • Tourism_B3_entry pages
  • Tourism_014-015
  • Tourism_100-101
  • Tourism_glossary
  • Tourism_backCOVER

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