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Leading questions
Encourage the candidate to give a certain reply. ('We are looking for somebody 
who likes detailed figure work. How much do you enjoy dealing with numbers?' or 
'Don't you agree that …?' or 'Surely …?’). The danger with this type of question is 
that the candidate will give the answer that they think the interviewer wants to 
hear. 
QUESTION 
Question types
 
Identify the type of question used in the following examples, and discuss the opportunities and 
constraints they offer the interviewee who must answer them. 
(a) 
'So, you're interested in a Business Studies degree, are you, Jo? 
(b) 
'Surely you're interested in Business Studies, Jo?' 
(c) 
'How about a really useful qualification like a Business Studies degree, Jo? Would you consider 
that?' 
(d) 
'Why are you interested in a Business Studies degree, Jo? 
(e) 
'Why particularly Business Studies, Jo?' 
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CHAPTER 12
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RECRUITMENT AND SELECTION 
 
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ANSWER 
(a) 
Closed. (The only answer is 'yes' or 'no', unless Jo expands on it, at her own initiative.) 
(b) 
Leading. (Even if Jo was not interested, she should get the message that 'yes' would be what the 
interviewer wanted, or expected, to hear.) 
(c) 
Leading closed multiple! ('Really useful' leads Jo to think that the 'correct' answer will be 'yes': 
there is not much opportunity for any other answer, without expanding on it unasked.) 
(d) 
Open. (Jo has to explain, in her own words.) 
(e) 
Probing. (If Jo's answer has been unconvincing, short or vague, this forces a specific answer.) 
 
Evaluating the response
to questions requires another set of interpersonal skills. 
(a) 
The interviewer must