“Why did you do it?” I asked.
“I wanted my kids to know me,” he said. “I wasn’t always there for them, and I wanted them to
know why and to understand what I did. Also, when I got sick, I realized other people would write
about me if I died, and they wouldn’t know anything. They’d get it all wrong. So I wanted to make
sure someone heard what I had to say.”
He had never, in two years, asked anything about what I was putting in the book or what
conclusions I had drawn. But
now he looked at me and said, “I know there will be a lot in your
book I won’t like.” It was more a question than a statement, and when he stared at me for a
response, I nodded, smiled, and said I was sure that would be true. “That’s good,” he said. “Then
it won’t seem like an in-house book. I won’t read it for a while, because I don’t want to get mad.
Maybe I will read it in a year—if I’m still around.” By then, his eyes were closed and his energy
gone, so I quietly took my leave.
As his health deteriorated throughout the summer, Jobs slowly began to face the inevitable: He
would not be returning to Apple as CEO. So it was time for him to resign. He wrestled with the
decision for weeks, discussing it with his wife, Bill Campbell, Jony Ive, and George Riley. “One
of the things I wanted to do for Apple was to set an example of how you do a transfer of power
right,” he told me. He joked about all the rough transitions that had occurred at the company over
the past thirty-five years. “It’s always been a drama, like a third-world country.
Part of my goal
has been to make Apple the world’s best company, and having an orderly transition is key to that.”
The best time and place to make the transition, he decided, was at the company’s regularly
scheduled August 24 board meeting. He was eager to do it in person, rather than merely send in a
letter or attend by phone, so he had been pushing himself to eat and regain strength. The day
before the meeting, he decided he could make it, but he needed the help of a wheelchair.
Arrangements were made to have him driven to headquarters and wheeled to the boardroom as
secretly as possible.
He arrived just before 11 a.m., when the board members were finishing committee reports and
other routine business. Most knew what was about to happen. But instead of going right to the
topic on everyone’s mind, Tim Cook and Peter Oppenheimer, the chief financial officer, went
through the results for the quarter and the projections for the year ahead.
Then Jobs said quietly
that he had something personal to say. Cook asked if he and the other top managers should leave,
and Jobs paused for more than thirty seconds before he decided they should. Once the room was
cleared of all but the six outside directors, he began to read aloud from a letter he had dictated and
revised over the previous weeks. “I have always said if there ever came a day when I could no
longer meet my duties and expectations as Apple’s CEO, I would be the first to let you know,” it
began. “Unfortunately, that day has come.”
The letter was simple, direct, and only eight sentences long. In it he suggested that Cook
replace him, and he offered to serve as chairman of the board. “I believe Apple’s brightest and
most innovative days are ahead of it. And I look forward to watching and contributing to its
success in a new role.”
There was a long silence. Al Gore was the first to speak, and he listed Jobs’s accomplishments
during his tenure. Mickey Drexler added that watching Jobs transform Apple was “the most
incredible thing I’ve ever seen in business,” and Art Levinson praised Jobs’s diligence in ensuring
that there was a smooth transition. Campbell said nothing, but there were
tears in his eyes as the
formal resolutions transferring power were passed.
Over lunch, Scott Forstall and Phil Schiller came in to display mockups of some products that
Apple had in the pipeline. Jobs peppered them with questions and thoughts, especially about what
capacities the fourth-generation cellular networks might have and what features needed to be in
future phones. At one point Forstall showed off a voice recognition app. As he feared, Jobs
grabbed the phone in the middle of the demo and proceeded to see if he could confuse it. “What’s
the weather in Palo Alto?” he asked. The app answered. After a few more questions, Jobs
challenged it: “Are you a man or a woman?” Amazingly, the app answered in its robotic voice,
“They did not assign me a gender.” For a moment the mood lightened.
When the talk turned to tablet computing, some expressed a sense of triumph that HP had
suddenly given up the field, unable to compete with the iPad. But Jobs turned somber and declared
that it was actually a sad moment. “Hewlett and Packard built a great company, and they thought
they had left it in good hands,” he said. “But now it’s being dismembered and destroyed. It’s
tragic. I hope I’ve left a stronger legacy so that will never happen at Apple.”
As he prepared to
leave, the board members gathered around to give him a hug.
After meeting with his executive team to explain the news, Jobs rode home with George Riley.
When they arrived at the house, Powell was in the backyard harvesting honey from her hives, with
help from Eve. They took off their screen helmets and brought the honey pot to the kitchen, where
Reed and Erin had gathered, so that they could all celebrate the graceful transition. Jobs took a
spoonful of the honey and pronounced it wonderfully sweet.
That evening, he stressed to me that his hope was to remain as active as his health allowed. “I’
m going to work on new products and marketing and the things that I like,” he said. But when I
asked how it really felt to be relinquishing control of the company he had built, his tone turned
wistful, and he shifted into the past tense. “I’ve had a very lucky career, a very lucky life,” he
replied. “I’ve done all that I can do.”