It’s a complex song, and it’s fascinating to watch the creative process as they
went back and forth and
finally created it over a few months. Lennon was always my favorite Beatle. [He laughs as Lennon stops
during the first take and makes the band go back and revise a chord.] Did you hear that little detour they
took? It didn’t work, so they went back and started from where they were. It’s so raw in this version. It
actually makes them sound like mere mortals. You could actually imagine other people doing this, up to
this version. Maybe not writing and conceiving it, but certainly playing it. Yet they just didn’t stop.
They were such perfectionists they kept it going and going. This made a big impression on me when I
was in my thirties. You could just tell how much they worked at this.
They did a bundle of work between each of these recordings. They kept sending it back to make it
closer to perfect. [As he listens to the third take, he points out how the instrumentation has gotten more
complex.] The way we build stuff at Apple is often this way. Even the number of models we’d make of
a new notebook or iPod. We would start off with a version and then begin refining and refining, doing
detailed models
of the design, or the buttons, or how a function operates. It’s a lot of work, but in the
end it just gets better, and soon it’s like, “Wow, how did they do that?!? Where are the screws?”
It was thus understandable that Jobs was driven to distraction by the fact that the Beatles were not
on iTunes.
His struggle with Apple Corps, the Beatles’ business holding company, stretched more than
three decades, causing too many journalists to use the phrase “long and winding road” in stories
about the relationship. It began in 1978, when Apple Computers, soon after its launch, was sued
by Apple Corps for trademark infringement, based on the fact that the Beatles’
former recording
label was called Apple. The suit was settled three years later, when Apple Computers paid Apple
Corps $80,000. The settlement had what seemed back then an innocuous stipulation: The Beatles
would not produce any computer equipment and Apple would not market any music products.
The Beatles kept their end of the bargain; none of them ever produced any computers. But
Apple ended up wandering into the music business. It got sued again in 1991, when the Mac
incorporated the ability to play musical files, then again in 2003, when the iTunes Store was
launched. The legal issues were finally resolved in 2007, when Apple made a deal to pay Apple
Corps $500 million for all worldwide rights to the name, and then licensed back to the Beatles the
right to use Apple Corps for their record and business holdings.
Alas, this did not resolve the issue of getting the Beatles onto iTunes. For that to happen, the
Beatles and EMI Music, which held the rights to
most of their songs, had to negotiate their own
differences over how to handle the digital rights. “The Beatles all want to be on iTunes,” Jobs later
recalled, “but they and EMI are like an old married couple. They hate each other but can’t get
divorced. The fact that my favorite band was the last holdout from iTunes was something I very
much hoped I would live to resolve.” As it turned out, he would.
Bono
Bono, the lead singer of U2, deeply appreciated Apple’s marketing muscle. He was confident that
his Dublin-based band was still the best in the world, but in 2004 it was trying, after almost thirty
years together, to reinvigorate its image. It had produced an exciting new album with a song that
the band’s lead guitarist, The Edge, declared to be “the mother of all rock tunes.”
Bono knew he
needed to find a way to get it some traction, so he placed a call to Jobs.
“I wanted something specific from Apple,” Bono recalled. “We had a song called ‘Vertigo’ that
featured an aggressive guitar riff that I knew would be contagious, but only if people were
exposed to it many, many times.” He was worried that the era of promoting a song through airplay
on the radio was over. So Bono visited Jobs at home in Palo Alto, walked around the garden, and
made an unusual pitch. Over the years U2 had spurned offers as high as $23 million to be in
commercials. Now he wanted Jobs to use the band in an iPod commercial for free—or at least as
part of a mutually beneficial package. “They had never done a commercial before,” Jobs later
recalled. “But they were getting
ripped off by free downloading, they liked what we were doing
with iTunes, and they thought we could promote them to a younger audience.”
Any other CEO would have jumped into a mosh pit to have U2 in an ad, but Jobs pushed back a
bit. Apple didn’t feature recognizable people in the iPod ads, just silhouettes. (The Dylan ad had
not yet been made.) “You have silhouettes of fans,” Bono replied, “so couldn’t the next phase be