Bank of baroda

Depository Services
We began our depository operations in 1999. We are registered as a depository participant with NSDL and CDSL. At
present the full range of depository services are offered at eight select branches in Ahmedabad, Baroda, Kolkata, Delhi,
Mumbai, and Pune. As at November 30, 2005, we had 35,307 depository accounts. We propose to upgrade the information
technology associated with our depository operations as part of our centralised banking solutions roll-out and establish
more branches with longer opening hours to service our demat customers.
Information based Internet and Mobile Banking Services (I-BoB and M-BoB)
We offer information based Internet banking (i-BoB) and mobile banking (m-BoB) services to customers maintaining
accounts with our branches in Mumbai, Delhi, Chennai, Hyderabad, Bangalore, Ahmedabad, Pune and certain other
selected cities.
The BoB Dial product also assists our corporate customers by providing a 24-hour telephone banking service through
landline and mobile phones.
Appraisal and Merchant Banking
Our subsidiary, BOB Caps assists corporate customers to assess the value of their assets and holdings and in syndicating
loans. Credit and merchant appraisals are available for all types of business ventures including infrastructure projects by
a specialized team of officials. BOB Caps assists in loan syndication for all kinds of business ventures when a tie-up of
business sources is required. It also provides merchant banking advice to corporate customers in all aspects of their
business.
Safe Deposit Lockers
Among the various other services we offer, letting out safe deposit lockers is the most popular service. We offer a safe
space to store valuables, jewellery, documents and other important items. Lockers can be rented out to individuals singly
or jointly. NRIs do not require any prior permission from the RBI to hire a locker with us. A minimum security deposit of
Rs. 5,000 is required when the annual rent of the locker is Rs. 1,000 or less and this amount rises to Rs. 10,000 if the
locker rent is above Rs. 1,000.
BillDesk
We provide a bill payment service to our client using BillDesk technology. This service allows our customers to receive
and pay all their bills from one Internet portal. Billers also benefit from our utilization of this technology through reduced
processing expenses and improved customer service from online presentment and payment of bills.

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Deposits
Our deposits are broadly classified into demand deposits, savings deposits and time (or term) deposits as follows:
Demand deposits, which are non-interest bearing;
Savings deposits, which are deposits that accrue interest at a fixed rate set by RBI (which is currently 3.5%) and upon
which cheques can be drawn; and
Term deposits (which have interest rates determined by us) including:
Recurring deposits, which are periodic deposits of a fixed amount over a fixed term that accrue interest at a fixed rate;
and
Certificates of deposit.
Demand deposits can be withdrawn on demand during banking hours. Current accounts, matured term deposits, etc., are
categorised as demand deposits.
Savings deposits accrue interest at a fixed rate set by RBI, which is currently 3.5% and a prescribed minimum balance
is required to be maintained in these accounts to enable continued servicing.
Time deposits, also known as term deposits, allow depositors to opt for payment of interest at maturity or at periodical
intervals. We determine interest rates payable on term deposits.
The following table sets forth the balances outstanding by type of deposit, as of the dates indicated: