Annual Report 2018 The Custodian of the Two Holy Mosques

Shared Services Group 
1. Information Technology (IT):
In 2018, Alinma Bank continued the development and enhancement of its technical systems in service of the 
bank’s vision to become the preferred financial partner for all. Toward this end, IT improved the performance and 
availability of banking systems in order to cope with significant increases in operational requests that resulted from 
the increase in the number of partners, branches, and ATMs. This positively affected the bank’s 2018 achievements, 
which included:
First: New Systems and Services:
In 2018, the bank continued to show its commitment to Vision 2030 through a range of projects with a number of 
government agencies such as the Ministry of Finance and the Saudi Arabian Monetary Authority, the most important 
of which were: 
1.  Launch of the New Alinma Investment Application for Smart Devices: The redesigned application features a 
new look and feel, and user experience through the utilization of the latest technologies and designs.  The 
bank also successfully automated corporate finance operations by re-engineering specific internal processes that 
increased efficiency and effectiveness by reducing execution time and cost, thus improving performance control 

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Annual Report 2018
and reducing manual work.