Analysis on cooperative principle and politeness principle in guest complaining at X hotel in kuta-bali

Copyright © 2016, RETORIKA: Jurnal Ilmu Bahasa, P-ISSN: 2406-9019, E-ISSN: 2443-0668 
operative principle and politeness principle, 
but the guest
’
s responses might not neces-
sarily comply with those principles for 
some reasons. 
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Yule, G. (1996). 
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Copyright © 2016, RETORIKA: Jurnal Ilmu Bahasa, P-ISSN: 2406-9019, E-ISSN: 2443-0668 
RETORIKA: Jurnal Ilmu Bahasa, Vol. 2, No.2 Oktober 2016, 408