Acca paper F1 fia diploma in Accounting and Business Accountant in Business (AB/fab) exam kit

P AP E R F 1 ( F A B ) :
AC COU N TAN T IN B US INES S
 
70
KA P LA N P UBL I SH IN G 
309 
Counselling normally deals with issues such as: 
(1) 
a lack of experience or technical knowledge necessary to fulfil the job requirements.
(2) 
the production of a set of concrete goals by the counsellor that the individual needs 
to achieve. 
Which of these statements is/are correct? 
A (1) 
only 
B (2) 
only 
C Both 
D Neither 
(2 marks)
310 
Consider the following three definitions: 
(1) 
‘The process of offering help, guidance and advice to facilitate the learning and 
development of another.’ 
(2) 
‘Helping another individual to identify and deal with a problem or problems.’ 
(3) 
‘Focus on helping someone to achieve specific objectives, usually within a defined 
time period.’ 
Which term matches each definition? 
A 
(1) – Mentoring, (2) – Coaching, (3) – Counselling 
B 
(1) – Counselling, (2) – Mentoring, (3) Coaching 
C 
(1) – Coaching, (2) – Mentoring, (3) – Counselling 
D 
(1) – Mentoring, (2) – Counselling, (3) – Coaching
 (2 
marks) 
311 
H is a new employee at JKF Co. O is a long-serving employee at JFK and has been asked to 
offer H any practical advice and support that he needs and act as a role model for H.
O would therefore be classified as H’s: 
A Coach 
B Mentor 
C Counsellor 
D Partner 
(2 marks) 
312 Jenny has a large number of work tasks that need doing in the near future. When 
deciding on which order to approach the tasks in, what should she consider? 
A 
Her manager’s suggestions 
B 
Tasks with the highest business impact 
C 
Do the easiest tasks first 
D 
Do the most complex tasks first 
(2 marks) 
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