George: Yes, here you are.
Clerk: OK. Thanks... er... if you could just put your suitcase
on the scales ...
George: Oh, I also have this extra box that I want to take as
well.
Clerk: OK. Well, that's extra luggage, so I'11 have to get you
to fill out an Excess Baggage Declaration Certificate. It' 11 cost
extra, I'm afraid. Let's see ... er ... £40 exactly.
George: Oh well, what's the form for?
Clerk: It's just a form you have to fill out, so if there are any
problems, we'll know where you are and how to contact you.
So, if you can give me a few details, I'll key in the information.
OK then. Now, your passport says your name is... Lavilliers.
Is that right?
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