forward path analysis
or
reverse path analysis
.
On‑site search effectiveness
On-site search is another crucial part of clickstream analysis since it is a key way of finding
content, so a detailed search analysis will pay dividends. Key search metrics to consider are:
●
Number of searches.
●
Average number of searches per visitor or searcher.
●
% of searches returning zero results.
●
% of site exits from search results.
●
% of returned searches clicked.
●
% of returned searches resulting in conversion to sale or other outcome.
●
Most popular search terms – individual keyword and keyphrases.
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