AB and multivariate testing
Often site owners and marketers reviewing the effectiveness of a site will disagree and the
only method to be certain of the best- performing design or creative alternatives is through
designing and running experiments to evaluate the best to use. Matt Round, then director
of personalisation at Amazon, speaking at the E-metrics summit in 2004, said the Amazon
philosophy, described further in Case study 12.1, is:
Data trumps intuition.
AB testing and multivariate testing are two measurement techniques that can be used to
review design effectiveness to improve results.
AB testing
In its simplest form,
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