Process mapping
Existing business processes often overlap different functional areas of a business. So, before
detailed activities are identified the analyst needs to identify where in the organisation pro-
cesses occur and who is responsible for them. This procedure is often known as ‘
process
mapping
’. Such process mapping is clearly important for identifying potential users of a
digital business system. Table 11.1 shows an outline process map that might be used for a
B2B company to prepare a proposal for a new major account.
Process modelling
Do'stlaringiz bilan baham: |