Part 2 Strategy and applications
Decision 7: Internal knowledge management capabilities
Organisations should review their internal digital business capabilities and in particular how
knowledge is shared and processes are developed. Questions to ask are:
●
How can our intranet be extended to support different business processes such as new
product development, customer and supply chain management?
●
How can we disseminate and promote sharing of knowledge between employees to
improve our competitiveness?
(We reviewed intranet management issues in Chapter 3 and we explore knowledge manage-
ment issues in more detail in Chapter 10 in the ‘Focus on’ section.)
Do'stlaringiz bilan baham: |