Share a special offer, discount code, or upcoming event
People
love
special offers, and images are a great way to highlight them in a bold
and imaginative way - whether it's the launch of a season-long promotion, a one-
off event, or a week where each day brings a new deal (a great way to encourage
people to visit your social profiles multiple times). Compound an image's impact
with accompanying text that includes a link for fans to access the offer/get more
information, a time limit that will add a sense of urgency, and a call to action
that will drive click-throughs. Where upcoming events, products and services are
concerned, make a point of regularly highlighting these moments on social
channels, and to continually differentiate yourself from the competition. Where
relevant, make a point of accompanying such images with words like "new" and
"limited time only" to convey your brand as fresh and forward-thinking, and to
pique the curiosity of your customers.
Note:
As an extra way to drive engagement, design an image that tells fans that
they'll gain access to a secret sale, discount code,
etc.
if said image receives a
certain amount shares. Set a realistic target based on your existing audience and
predicted reach, because you
do really
want to hit it and reward those who were
interested.
Show customers enjoying your products and services
There is no greater form of
social proof than customers showing others how much they are enjoying your
product or service, and doing it with an image is extremely powerful way of
converting people into customers because it helps people associate positive
emotions with your brand, whether the photo is snapped by you or - even better -
user-submitted. Smartphones make it extremely easy for people to snap and
share experiences with your brand as they happen, so encourage your customers
and fans to do just that when they are at your premises (with signs or purpose-
made "group photo/selfie spots" with an interesting background, for example.),
out and about, or at home (e.g. "Post a photo in the comments to show us the
view you see while listening to our podcast"). Actively encourage customers to
tag or mention your profile in updates containing photos, so that when you are
notified you can easily save and share the user-generated image on your brand's
profile page (giving credit, of course, but also making the person feel special and
keen to show their moment in the spotlight to their friends). Unify these types of
posts with a hashtag that you can track across all platforms to hunt down more
customer-generated content, and even add a subtle link to the product or service
in question, if you think your audience won't mind. If you have lots of photos to
show off in one go, take a look at using the Flipagram app (
http://flipagram.com/
) as a
way to showcase them on your profile in a fun, animated, and engaging fashion.
For an additional layer of persuasion, you could experiment with adding a short
customer testimonial in the form of a text overlay on top of an image of a happy
customer, both to spread cheer about your brand and help convert others into
willing buyers.
Note:
As a quick and powerful aside to your social media efforts, include
customer images on the product pages of your website for top notch social proof.
Include instructions with your product (on the packaging, confirmation email,
etc.) to let customers know how to tag you on Facebook, Instagram, etc., then
use a website plugin to have the images automatically appear on your site.
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