1. How would you work with a difficult stakeholder? Situation

5. What tools do you consider the most important for a business analyst to do their job well?

I commonly use tools like Word, Excel, PowerPoint, MS Visio and Rational tools. I also have advanced SQL skills—using SQL is helpful when I need to analyze items like customer purchases that would overwhelm Excel.

6. Describe how you typically approach a project.

Speak about how you have customized specific approaches to the needs of a given project. You can follow up by asking about the organization's projects and processes to give yourself a better sense of how you would fit in and to show the interviewer that you are invested in the way they work.

I first listen to what a client needs, paying attention to what they articulate as their goals for the project. I then take a deeper look into our data to figure out how to guide them toward success or how to change the way they are looking at their goals to move forward in a more productive way. Of course, every project and every client requires something new, so I always make sure to consider the specific situation instead of automatically imposing a one-size-fits-all solution.