1- a situation when you waited for a bus or a train 2- a challenging profession you know about

Talk about a moment when you had to make a decision to go against your 
manager at work.
 
You should say:
x
what your decision was about 
x
why you had to make the decision 
x
how you felt after that 
and explain what the outcome of this was. 
[You will have to talk about the topic for one to two minutes. You have one 
minute to think about what you're going to say. You can make some notes to 
help you if you wish.]
Model Answer 1:
I am an undergraduate student and a part-time worker at a local coffee shop. I 
always try to abide by the rules and regulations of the shop but recently I 

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disobeyed the order from my manager. I am happy to have a chance of 
describing the event here. 
I decided not to take the bill from a customer based on some special 
circumstances. But it was against the norms of the shop. Each of the clients 
had to pay their own bills and we took cash only. I decided not to take the bill 
as the customer had no money with him. He told me that he had left his wallet 
at home. So, he asked me if there are any chances to pay the bill later. Though 
there are no such practices, I decided to allow him. In fact, I knew him for long 
and wanted to do him this favour as he was really in distress. 
When I went him with his bill, he searched his pocket and found the wallet was 
missing. Later, he made a phone call to his home and became assured that it 
was not a pickpocket rather he left the wallet at home amid his rush. So, he 
benevolently asked me to do this favour. Initially, I was perplexed what to do 
in such situation. I never experienced such situations before. So, I could not 
decide what to do. But later, I thought that this was really a troublesome 
situation for the gentleman. I had chances to create a scene there and I would 
have done that if the man was someone else other than him. He was a regular 
customer and often came at the shop to take coffee and snacks. So, I decided 
to allow him the chance of paying later though credit is not allowed by the 
authority.
When the man was told that it was okay to pay later, he felt relieved. In fact, it 
was a kind of relief from getting disgraced by the authority. So, I felt a sense of 
deep satisfaction inside my mind. He was also grateful and pledged to pay the 
bill as soon as possible for him. But the positive feelings that I felt inside was 
priceless. I have never felt so good before. It was a kind of good deed for me. 
So, I praised myself highly marking this event. The man also showed his 
gratitude to me later when he came back to pay the bill. But it was the 
manager who could not feel good at this. In fact, he was the man of a cruel 
nature. And he took every cent from the clients and did not allow any credits 
to them.
This was an exciting event for me. But I was worried inside lest I lose my job for 
disobeying the manager. The manager asked the man to deposit something 
valuable with him and the deposited item will be returned when he pays the 
money. I interfered in the issue as the amount was a small one. I politely asked 
the manager to let the man go and not to create any trouble. Also, I said that 

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we should believe people and it was a kind of investment that will increase our 
reputation in the market. Finally, everything went fine. The man paid the due 
amount and praised me. On the other side, the manager was also happy with 
the event when he got paid.