1- a situation when you waited for a bus or a train 2- a challenging profession you know about

Talk about something you were disappointed about.
 
You should say:
x
what it was about 
x
when it happened 
x
why it disappointed you 
and explain how you felt about it. 
[You will have to talk about the topic for one to two minutes. You have one 
minute to think about what you're going to say. You can make some notes to 
help you if you wish.]
Model Answer 1:
Everyone expects something good when they buy any electronic goods but I 
was highly disappointed with a mobile phone bought from a globally renowned 
manufacturer. I could not use the cell phone for around two months. It got 
seriously damaged without any reason. 
In March of the year 2016, I had bought an iPhone 5 manufactured by Apple. 
This is a globally renowned brand and sells its products around the world. This 
is also considered as the most pricey product on the planet. Everything is okay. 
The hardware and software combinations are fine and undoubtedly the 
products provide the best possible services. Considering all the other issues, I 
bought the phone set from a local iPhone selling store in Singapore. The selling 
authority asked me to reach them in the case of any trouble with the phone. 
But there were no chances of such events to contact them again over any 
defects or problems with the phone. The phone worked well for a couple of 

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weeks and from the second month, a few symptoms appeared. The phone 
screen got blurred and some noises on the screen appeared as well. 
The screen problem appeared exactly from the second month after buying the 
phone. As I was instructed, I took the phone to the retailer who sold it to me 
with necessary documents. They received the phone cordially and asked me to 
meet them a couple of days later. Accordingly, I met them and they handed 
the phone over to me and assured that the problems were gone. To my 
surprise, the problem appeared again and now it was happening twice than 
before. The phone set frequently restarted and the screen was looking awful. It 
appeared that the screen became the place colour. A wide range of colours 
was playing on the screen while the display was not working. I tried to install 
the OS several types but it did not accept the new install. So, I had to go back 
again to the selling store and this time they asked me to come after a week. 
They also ensured me to look into the matter deeply. In between, I made a 
phone call at the store and came to know that the phone set is defective and 
the display will not be okay anymore. 
Though the selling store replaced the phone to me, I was disappointed highly 
with the poor quality of the product. It may happen that the specific phone set 
that I bought was of below standard but not all the products are the same. By 
the same time, the selling authority has agreed to replace the handset shortly. 
Despite all the positive issues, I did not get any comfort of my mind. This was 
the very first Apple product for me and I bought it after saving my pocket 
money given by my dad. So, it was a happy moment for me when I bought the 
phone and my happiness turned upside down when the phone started trouble. 
The technicians at the Apple approved selling store in Singapore could not 
figure out the problems of the phone initially and later they come to the 
decision that the display of the phone was defective. So, I was disappointed 
about the issue that all my efforts resulted in having a defective handset. 
I was emotionally imbalanced after the event. I have been using the replaced 
cell phone but I the days are fearsome. I am afraid of experiencing the 
situations again and if such happens, the selling authority would not allow me 
to replace the phone again. A blended form of emotions attacked me when I 
encountered the problem with the phone set. At first, I was amazed at the 
colour change of the display and then became worried when the colours were 
frequently changing. I got afraid when the set started restarting frequently in 
the second time. I heard many rumours about phone bursting and the issue 
made me concerned lest my phone set does not get burst as if it bursts, I 

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would not be able to replace the set. Fortunately, nothing worst like that 
happened and still, I am using another similar phone which is serving me well. 
But when I remember about the earlier iPhone 5, I feel sad.